Job Description

Job Description

Job Description

Salary: $23 - $25 / hour

Support Technician - Substance Use Disorder Treatment

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.

As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).

CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to for current openings at all sites.

• The basic function of the Support Technician is to ensure the safety of every client, and to provide leadership and supervision to clients.

Responsibilities and Duties

• Ensure that clients report to their respective groups on time.
• Supervise and direct clients in the performance of their job assignments.
• Actively check on clients completing their assigned tasks.
• Complete all necessary documentation, including observation logs, maintenance reports, incident / information reports, urinalysis reports, and other reports as assigned.
• Complete a discharge form for clients who are discharging, and forward the discharge information to all appropriate parties.
• Conduct routine urinalysis drug testing, skin checks, no-contact personal searches, eye checks, and searches of clients and their belongings.
• Attend shift change meetings and stay informed of activities occurring on your shift, i.e. new clients, discharges, illnesses, emergencies, etc.
• Read all communications to the Support Technicians, and review communications.
• Stay current on policies and procedures.
• Chart on at least three clients per shift.
• Tour the facility on a continual basis, ensuring that a clean, safe environment is maintained and report all issues that might compromise the maintenance of a safe, secure and clean facility to the Chief Support Technician, and to the Assistant Chief Support Technician.
• Perform other tasks as assigned by supervisors.

Skills And Knowledge Required

• Must have excellent written and oral communication skills
• Must have excellent time management skills

Education / Training

• Must have high school diploma, or equivalent
• Must provide CPR / First Aid Training certification within 30 days of hire
• Must be registered or certified with CCAPP, CAADE or CADTP

Experience

• No experience necessary.

Special Conditions

• Must be willing to undergo random drug screenings.

Working Conditions

• Frequently ascend and descend stairs.
• Frequently remain in stationary position, standing and / or sitting for 6-8 hours.
• Frequently crouch below the waist and / or above the shoulders.
• Constantly lift and / or move objects up to 25 lbs.
• Constantly push and / or pull objects up to 50 lbs.
• Frequently operate motor vehicles.
• Occasionally work at various locations across Los Angeles County.

Position Reports To

• Chief Support Technician
• Assistant Chief Support Technician

Pay Range

• $23 - $25 / Hour

Benefits:

• 100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option
• 80% Paid Blue Shield Platinum Access+ Plan Medical Insurance Option
• 80% Paid Kaiser Medical Insurance Option
• 40% Dependent Coverage on Medical Insurance Plan
• 80% Paid Dental Insurance
• Vision Insurance
• Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
• Educational Assistance Tuition Reimbursement Program
• 401(k) 4% Employer Match
• 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage
  

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